Contact Us
Our Offline Stores
Mon - Fri 8:00 am - 5:00 pm
Saturday 8:00 am - 12:00 pm
Head Office
Location: New Horizon Industrial Park, Ruiru
off the Ruiru-Kamiti Road, Factory Access Road, Godown No. B
Email: info@queenexpublishers.co.ke
Call Us: +254 715 808 200 |+254 720 570 530 | +254 727 794 498
Get in Touch
Frequently Asked Questions
Your subscription gives you access to selected books or publishing services on a recurring basis. Once you subscribe, your plan renews automatically based on your chosen billing cycle (e.g., monthly or quarterly), ensuring uninterrupted access to our offerings.
You can easily customize your plan anytime by logging into your account dashboard. From there, you can add or remove items, upgrade your package, or adjust preferences to better suit your needs.
Yes, you can reschedule your next delivery directly from your account dashboard. Simply select a new preferred date before the cutoff time to ensure the change is applied.
Absolutely. You can pause or cancel your subscription at any time through your account settings. Changes will take effect after your current billing cycle ends.
Queenex Publishers provides a range of services including:
- Manuscript editing
- Book design and formatting
- ISBN registration
- Printing and distribution
You can submit your manuscript through our website’s submission form or by contacting our editorial team. Ensure your document follows our submission guidelines for faster processing.
We accept major payment methods including:
- Credit/Debit cards
- Mobile money (where applicable)
- Bank transfers
You can reach our support team via:
- Contact form on our website
- Phone (if available)
We aim to respond within 24–48 hours.






