Contact Us
Our Offline Stores
Mon - Fri 9:00am - 6:00pm
Head Office
Email: info@queenexpublishers.co.ke
Call Us: +254 715 808 200 |+254 720 570 530 | +254 727 794 498
Address: New Horizon Industrial Park, Ruiru
off the Ruiru-Kamiti Road, Factory Access Road, Godown No. B
Chicago Office
Email: xtemos.mail@mail.com
Call Us: (686) 492-1041
Address: 7345 S State St, Chicago
Get in Touch
Frequently Asked Questions
Your subscription gives you access to selected books or publishing services on a recurring basis. Once you subscribe, your plan renews automatically based on your chosen billing cycle (e.g., monthly or quarterly), ensuring uninterrupted access to our offerings.
You can easily customize your plan anytime by logging into your account dashboard. From there, you can add or remove items, upgrade your package, or adjust preferences to better suit your needs.
Yes, you can reschedule your next delivery directly from your account dashboard. Simply select a new preferred date before the cutoff time to ensure the change is applied.
Delivery times depend on your location:
- Local deliveries: 2–5 business days
- Regional deliveries: 5–10 business days
You will receive a tracking link once your order has been dispatched.
Yes, Queenex Publishers offers international shipping. Delivery timelines and costs vary depending on the destination.
Once your order is shipped, a tracking link will be sent to your email. You can also track your order through your account dashboard.
Queenex Publishers provides a range of services including:
- Manuscript editing
- Book design and formatting
- ISBN registration
- Printing and distribution
You can submit your manuscript through our website’s submission form or by contacting our editorial team. Ensure your document follows our submission guidelines for faster processing.






